What is CRM?
Microsoft Dynamics™ CRM is a customer relationship management solution that provides the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact through to purchase and post-sales. With modules for sales, marketing, and customer service, Microsoft's professional CRM solution is a flexible and affordable solution. CRM drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.
Even for companies with the most complex of sales processes, Microsoft Dynamics™ CRM provides easy-to-use features and capabilities to help improve the way organizations target new customers, manage marketing campaigns, and drive salesforce activities. Learn how Microsoft Dynamics™ CRM can help your employees make better business decisions and get a clearer view of your customers.
- Works the way you do - Because it was designed to partner with Office Outlook, Microsoft Dynamics™ CRM delivers lower training costs, broader user adoption, less application-switching, higher productivity, and a fast return on investment.
- Works the way your business does - This contact management software allows you to quickly modify application forms, data fields, and relationships and add new activities and objects without writing a single line of code. Microsoft Dynamics™ CRM features several workflow innovations that speed use, including next-step suggestions and automatic task assignment.
- Works the way technology should - It's based on proven, industry-standard Microsoft technology that's easy to learn and work with. You'll enjoy a rapid, low-cost deployment, low support costs, and easy scalability as your business grows with this customizable business solution.
Watch these demos to see how CRM can work for you:
Quest SureDeploySM for Microsoft Dynamics™ CRM can help guarantee your implementation at a fixed low cost .
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It doesn’t matter if your employee roster is 3 or 3,000 – Microsoft Dynamics™ CRM is the perfect fit. Learn how CRM can help your organization.
“With Microsoft Dynamics™ CRM, our team has the ability to work far beyond boundaries that have in the past hindered an immediate response to our customers. The functionality within the software allows our employees to work both on-line and off-line, enabling us to effectively communicate no matter where we are throughout the globe.”
-Steve Stephens
President and CEO
Ennis Materials
Get answers to your CRM questions by visiting our sister site:
Microsoft Dynamics™
SureDeploySM
A customized implementation by Quest, based on a fixed price to offer you a low cost solution for running your business. With SureDeploy, your organization can realize the benefits of technology faster, without the risk of project cost overruns. We'll have your contact management software and accounting package up and running in no time at all.
Microsoft Dynamics™ GP
A business management solution that offers a cost-effective way for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources.
Microsoft Dynamics™ CRM
Microsoft Customer Relationship Management is a company wide solution that enables you to effectively sell and service your customers as well as to build a 360° view of your business.