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Please read our Support Policy before submitting a support request.

 

Support requests will be acknowledged during the hours of operation which are 8am - 5pm, Mon- Fri.


 

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Support Policy

Quest is committed to providing quality on-going support to existing customers through:

  • Self-Service
  • Assisted
  • On-Site Delivery

Our support offerings are intended to be a supplement to the Microsoft Business Solutions support plan purchased from Microsoft. If your problem deals with default system functionality, your best approach will be to use Microsoft self-service and assisted support tickets. If your issue is high impact or involves complex functionality, please contact Quest directly via the Support Ticket form on this page.

Read our entire policy...


SureDeploySM

A customized implementation by Quest, based on a fixed price to offer you a low cost solution for running your business.   With SureDeploy, your organization can realize the benefits of technology faster, without the risk of project cost overruns. We'll have your contact management software and accounting package up and running in no time at all. 

Microsoft Dynamics™ GP

A business management solution that offers a cost-effective way for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources.

Microsoft Dynamics™ CRM

Microsoft Customer Relationship Management is a company wide solution that enables you to effectively sell and service your customers as well as to build a 360° view of your business.